Notice of Nondiscrimination

Glen Oaks Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Glen Oaks Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Glen Oaks Hospital:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Anita Allen, Risk Manager Director, Civil Rights Coordinator.

If you believe that Glen Oaks Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Anita Allen, Risk Manager Director, Civil Rights Coordinator
Glen Oaks Hospital 301 E. Division Street Greenville, TX 75402
Phone: 903.453.3362 Fax: 903.453.3383
[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Anita Allen, Risk Manager Director, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

No cost assessments, 24/7
               
Admissions are accepted 24 hours a day, seven days a week. Our trained professionals can assess you or your loved one and determine the most appropriate level of care. Our assessments are provided at no charge, because we are invested in helping you determine the best next step for your recovery. We welcome referrals by medical or behavioral health providers, caregivers, case managers, law enforcement professionals, educators, community agencies, clergy, employers, hospitals, family members, friends, former patients and patients themselves. Call us at 800-443-1109 to learn more.